Last Updated: Feb, 18th, 2018
What information do we collect?
- “Personal Information” is information about an identifiable individual. Personal Information includes but is not limited to your name, residential address, residential telephone number and personal e-mail address.
- “Business Contact Information” is your name, position name or title, company, work address, work email address and work telephone number. Business Contact Information generally does not constitute Personal Information.
We collect information from Customers (i.e., school boards or administrators, teachers or tutors) when you request and activate an account on the Site (an “Account”). No Personal Information is required for Authorized Persons of the Customer to use the Site.
When registering an Account, the Customer may be asked to enter your Business Contact Information (i.e., your name, work e-mail address or work address). Please do not enter any Personal Information.
When the Customer (or a teacher where he/she is the Authorized Person of a school board or school administrator) is using the Student Management System on the Site, the names, email addresses or mailing addresses of your students with whom you intend to use this Site may also be entered. Such information may only be provided as follows:
- You must receive consent directly from all students over the age of 19 in order to enter any of their Personal Information on the Site. Alternatively, non-personally identifiable information (for example, non- identifiable user names and email addresses that do not divulge the identity of students) may be used.
- For all students ages 19 or younger, we recommend that you enter only non-personally identifiable information (for example, non-identifiable user names and email addresses that do not divulge the identity of students). Alternatively, you must obtain consent from the parents or guardians of such students or from the school administrator (in the U.S., where applicable) in order to enter any Personal Information on the Site.
We do not knowingly collect Personal Information other than as set out above. Customers (or teachers where they are the Authorized Persons) should instruct students not to inadvertently enter Personal Information on the Site (for example, when answering a free text or essay-type homework question).
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
- to facilitate the creation of and secure your Account;
- identify you as a user in our system;
- to process transactions you have initiated;
- to provide you with the Services you request;
- to administer a contest, promotion, survey or other Site feature that you have chosen to participate in; or
- to send you periodic emails with information directly relevant to your use of the Service.
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the Service.
How do we protect your information?
We implement security safeguards to protect Personal Information against loss or theft, as well as unauthorized access, disclosure, copying, use or modification, regardless of the format in which the information is held. We use physical, organizational and technological measures to protect Personal Information, such as firewalls, encryption, and employee education.
We will keep Personal Information only for as long as it remains necessary for the purposes for which it was collected, or as required by law. We use secure means of disposing of Personal Information.
Processing and Storage of Personal Information
Your Personal Information may be processed or stored outside of Canada and as a result may be accessible without notice to you by the courts, law enforcement and national security authorities of that jurisdiction.
Yes, only to increase the quality of your experience while using the Service. For example, we use a cookie to remember which lesson plan you last opened on our Teacher Tab. This way, when you come back to the library on our Teacher Tab, the dropdown lists will be pre-loaded to the last lessons you opened.
Cookies provide additional functionality to websites to better match users’ interests and preferences. With most Internet browsers, you can erase cookies from your computer hard drive, block the creation of cookies, or receive a warning before a cookie is stored, although doing so may affect your use of the Site and your ability to access certain features of the Site. Please refer to your browser instructions or the help section of your browser to learn more about these functions.
Our Site may also use web beacons. When you access certain of our web pages, a non-identifiable notice of that visit is generated. These technologies usually work in conjunction with cookies. If you do not want your cookie information to be associated with your visits to these pages, you can set your browser to turn off cookies. If you turn off cookies, web beacons will still detect visits to these pages, but the notices they generate cannot be associated with other non-identifiable cookie information and are disregarded.
We collect other non-identifiable information that is recorded by the standard operation of our Internet servers on an anonymous basis using third party analytics services, such as the operating system you are using, the sections of the Site you visit, and the Site pages read and images viewed. We do not knowingly track anyone under the age of 18. This information is used on an aggregate basis and in a non-personally identifiable form, including: (i) for Site and system administration purposes; (ii) to improve the Site; (iii) to conduct internal reviews of the number of visitors to the Site; (iv) to help us better understand visitors’ use of our Site; (v) to respond to specific requests from our visitors; and (vi) to protect the security or integrity of our Site when necessary. In addition, aggregated, non-personally identifiable visitor information may be provided to other parties for marketing or advertising purposes.
Do we disclose any information to outside parties?
We may transfer your Personal Information as an asset in connection with any contemplated or actual sale, merger or other disposal of all or part of our business or assets, or as part of a corporate reorganization or other change in corporate control, including for the purposes of determining whether to proceed with such transaction or fulfilling any records or other reporting requirements to such parties. In such circumstances, we will ensure that any transfer of Personal Information is subject to applicable law and reasonable data protection security protocols.
We may also release your Personal Information when we believe release is appropriate to comply with the law, enforce our Site policies, or protect ours or others rights, property, or safety.
Other than as required or allowed by law (for example, in response to a court order or subpoena, or to comply with local or federal regulations), your Personal Information will not be used for any other purpose without your consent.
Third party links
Occasionally, at our discretion, we may include links to third party products or services on our Site. These third party websites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our Site and welcome any feedback about these third party websites.
Children’s Online Privacy Protection Act Compliance
We make all reasonable efforts to be in compliance with the requirements of the U.S. Children’s Online Privacy Protection Act (COPPA), we do not collect any information from anyone under 13 years of age, without appropriate consent. This Site, our products and services are all directed to people who are at least 13 years old or older. Third party (such as a student who you intend to use this Site with) information entered into this Site can only be entered by people who have the authority to enter that information. We will not be liable or responsible for any third party Personal Information that is entered on this Site without authorization. If a teacher enters information for a student who is under the age of 13, we recommend not entering any personally identifiable information. As noted above, you may enter a non-identifiable user name and an anonymous (non-identifiable) email address and this will be sufficient for your student to use the Service.
Correcting Your Personal Information
We want to make sure that the Personal Information that we have collected about you is accurate, complete, and current. However, we will not routinely update this information, unless it is necessary for us to do so to fulfill the purposes for which we collected the Personal Information.
Since we generally rely on you to inform us if there have been any changes to the Personal Information that we have collected about you, please let us know if any of this information has changed by updating your Account information or by contacting our Privacy Officer as set out below.
Access to Personal Information
If you have any questions about the accuracy of the Personal Information that we have collected about you, you can have access to that Personal Information in order to verify and update it, unless we are permitted or required under applicable laws to refuse your access to such Personal Information.
You may contact our Privacy Officer at the contact information below to request access to Personal Information that we have about you. We will respond to requests within 30 days.
Questions and Further Information
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